Welcome to the support service for the University of Edinburgh Alumni Email Service.
From 14th of September, login via MyED Portal to your Ed-Alumni E4L account will be discontinued. You will have received an email to set up your direct access username and password. If you have not already received this, please contact the IT Support team.
Log in to your Ed-Alumni account
Service Updates
Issue with sending and forwarding to Yahoo email addresses
Last Updated: 26-Jan-2026 02:51
We are currently experiencing problems with our email services. Some emails sent to Yahoo servers are being deferred. This may include sent emails as well as forwarded emails. We are investigating this problem and working to resolve it as quickly as possible. We apologise for the inconvenience. We will provide an update once this problem is resolved.
Server Maintenance - Monday July 7th 2025
Last Updated: 07-Jul-2025 11:55
We will be performing some server maintenance starting today, planned for the next few days.
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption and performance degradation.
Help with using webmail
- How do I import my emails and contacts from another email account?
Getting started - How do I change my email address or username?
Email Account How-Tos - How do I automatically forward my emails to another account?
Email Account How-Tos - How do I set up an Out of Office automated response?
Most Common Questions - How do I see how much of my email quota I am using, and where?
Email Account How-Tos - How do I use multiple identities?
Email Account How-Tos - How do I set up email filters?
Email Account How-Tos - How can I archive my emails for safekeeping or transfer?
Most Common Questions - I don't think I am receiving any emails.
Troubleshooting - How do I set up/manage my aliases?
Most Common Questions - How do I upgrade my account?
Email Account How-Tos - How do I renew a FREE subscription?
Email Account How-Tos - How do I close my account?
About our accounts - IMAP/POP
Glossary - Password Strength Tips & Tricks
Tips and information - How do I get/use a simple hosting FTP package?
Email account user guides - My email forwarding is not working.
Troubleshooting - Emails people send to me are bouncing back to them!
Troubleshooting - SMTP
Glossary - SSL/TLS
Glossary - What is Greylisting?
Glossary - Spam, Phishing and Spoofing
Glossary - What is the total maximum file size an email attachment can be?
Most Common Questions - Aliases
Most Common Questions
Frequently asked questions
- How do I import my emails and contacts from another email account?
- How do I change my email address or username?
- How do I use multiple identities?
- How do I set up email filters?
- How can I archive my emails for safekeeping or transfer?
- I don't think I am receiving any emails.
- How do I set up/manage my aliases?
- How do I upgrade my account?
- How do I renew a FREE subscription?
- How do I close my account?
- IMAP/POP
- Password Strength Tips & Tricks
- My email forwarding is not working.
- I can't send/receive emails from my mail client/phone.
- Emails people send to me are bouncing back to them!
- SMTP
- SSL/TLS
- What is Greylisting?
- Spam, Phishing and Spoofing
- What is the total maximum file size an email attachment can be?
- Aliases
- New Graduate FAQ
- I am staying on at Edinburgh, how do I stop my SMS account from forwarding to my alumni account?